Client Satisfaction

JMM values the relationships it has developed with all the stakeholders of our clients, and the construction companies who bring our designs to fruition.  Below are testimonials from clients and construction companies we have worked with:

Our client base comes largely from repeat business or referrals from other satisfied clients. Read some of our testimonials from past clients and construction companies that we have worked with.

Working with JMM is like having a team of elder care design experts at your fingertips; their support is merely a phone call (or an e-mail) away. JMM’s philosophy of design is more than just a statement, it is pervasive throughout their drawing development and building. We are impressed by their sensitivity to our not for profit limitations and confident their recommendations are always made with our mission as the foundation.

The quality of JMM’s work is rooted in their commitment to high quality, innovative, elder care design. JMM’s candid exchange of philosophy, experience, humor, and knowledge enhances the degree of sophistication during design consultation, while placing the customer at ease. Utilization of their services would be beneficial to your organization and your residents. I highly recommend JMM for their professional capacity to shape organizational appearance and function.

Feel free to contact me about our experience working with JMM by emailing me

Wendy Waters-Connell, RN, MSN, LNHA, CPASRM
Executive Director
Quaker Heights Care Community

During my tenure as Executive Director for Friendship Village of Dublin, a senior retirement community in Dublin, Ohio, JMM Architects provided architectural design, construction and building systems management support involving new construction in 1992 for the addition of a 46 assisted living and memory loss unit; in 2006 for the design and construction of 51 independent two-bedroom apartment living units, resident dining room, resident workshop, bistro, conference room, aerobics room, exercise room, locker rooms and swimming pool; and in 2013 for the addition of 16 Villas. Substantial renovations in skilled nursing and commons areas were also completed.

Our relationship with JMM Architects and especially with President Mike Milligan has been a rewarding and successful one. Throughout the design process they worked closely with management, staff and residents in addressing desires and needs and helping to prioritize options based on cost and space.

They developed innovative designs, which have provided the opportunity for Friendship Village of Dublin to evolve in an ever changing market. I would highly recommend JMM Architects if you are looking for an architectural firm that is a leader in elder care living.

John Schwarck
Executive Director (1983 -2013)
Friendship Village of Dublin

As we complete this last phase of the Friendship Village undertaking, Id like to thank you and you staff for a job well done. The thoroughness of your documents and quality of your drawings enabled this project to move smoothly while remaining on schedule and within budget. Most importantly, we have a happy client!

Tony Ruscilli
Ruscilli Construction Co., Inc.